Teams & roles
Everything in SJ Monitor — monitors, alerts, status pages, billing — belongs to a team. A team is an account. You can be a member of many teams (e.g. an agency managing several clients).
Signing up
Creating an account doesn't force you into a team. After you sign in for the first time you'll see an onboarding screen where you can:
- Accept an invitation to an existing team (you join with the role you were invited as), and/or
- Create your own team — you become its Owner, and the team starts on the Free plan.
You can do both, and create more teams later, at no cost — upgrading a team is the only thing that costs money.
Roles
| Role | Can do |
|---|---|
| Owner | Everything, including billing and deleting the team. The Owner is whoever created the team. |
| Admin | Manage team members and billing, plus all monitoring. |
| Member | Manage monitoring — create/edit/pause monitors, status pages, and alert contacts — but not members or billing. |
Invitations carry a role, so you decide whether someone joins as an Admin or a Member.
Switching teams
Use the team switcher in the top-right menu to move between the teams you belong to. Each team has its own monitors, contacts, status pages, and plan.
Plans
Plan limits apply per team — see Plans & limits. If you hit a limit, you can upgrade the team right where you are.